Forklift · Heavy Equipment · Fleet

Downtime is the enemy. So is the invoice you forgot to send.

When a machine is down, the clock is running on your customer’s operation and your margin. TrackWorks keeps every service call, part, PM, and piece of equipment in one system — so your techs turn units around faster and every hour of work actually makes it onto the bill.

60-day trial · Built for teams — most value at 5+ techs · Cancel anytime

TrackWorks for forklift and heavy equipment service

Running a fleet of service trucks on paper tickets and a parts guy’s memory?

A missed PM turns into an emergency call. A part used off the shelf never hits the invoice. A machine’s service history lives in three notebooks and one guy’s head. Every gap costs you a callback, a warranty dispute, or margin you’ll never see again.

Equipment service history and dispatch

The pain: no single record per machine

Every unit’s full service history, in one place

Track every forklift, truck, and machine as its own asset — with complete service history, maintenance records, hours, and parts used. Your tech pulls up the unit and sees exactly what was done last time, right from the field. The result: faster diagnostics, fewer repeat visits, and warranty claims you can actually back up.

The pain: PMs that quietly slip

Preventive maintenance that never gets missed

Schedule recurring PMs by unit and let TrackWorks surface them before they’re due — so contracts get honored, machines stay healthy, and you turn one-off repairs into predictable recurring revenue. The result: fewer breakdowns for your customer, steadier work for you.

Preventive maintenance scheduling
Parts tracking and invoicing

The pain: parts and hours that never get billed

Parts and labor captured on the job, billed the same day

Every part pulled and every hour logged ties to the work order and flows straight into an estimate or invoice — and into QuickBooks. No more parts walking off the truck uncharged or tickets sitting in a glovebox for a week. The result: you capture the full value of every job and get paid faster.

Out in the yard or a dead-zone warehouse? Techs keep working.

Loading docks, back lots, and steel-walled warehouses kill cell signal — but not your techs’ productivity. The TrackWorks mobile app runs fully offline: they log parts, hours, photos, and complete work orders with zero connection, and it all syncs the moment they’re back in range. Nothing gets lost, nothing waits.

Offline mobile app for field techs

“TrackWorks completely transformed our operations. Work order tracking and invoicing have never been easier — our technicians love the mobile app.”

Onelio Hernandez — Dade Lift Parts & Equipment

See it on your own equipment.

Tell us about your team and we’ll walk you through TrackWorks — set up for how your shop actually runs.

From $35.99 per user / month · 60-day free trial

That didn’t go through — please try again in a moment.

No spam. We’ll reach out within one business day.

You’re almost there 🎉

Pick a time that works and we’ll walk you through TrackWorks live:

Schedule a time →