The Platform
The whole job in one platform — from the first call to the paid invoice.
Dispatch, work orders, time tracking, equipment history, inventory, estimates, and invoicing — connected in one system your whole team actually uses. No stitched-together tools, no data falling between the cracks.
60-day trial · Built for teams — most value at 5+ techs · Cancel anytime
Running service on paper has a real price
The gaps that come with manual, paper-based operations are measurable — and they come straight out of your margin. TrackWorks closes them.
~5 days
The average time paper-based operations take to invoice after a job is done — days your cash sits uncollected.
Source: Aberdeen Group
52%
Of service organizations still run on manual or paper-based processes — the leaders have already moved on.
Source: Salesforce, State of Service
~1 in 3
Paper field service reports contain errors or missing information — mistakes that cost callbacks and disputes.
Source: ServiceMax
The Core Module — in every plan
The foundation your whole operation runs on
Every TrackWorks plan includes the Core Module — everything you need to run jobs from assignment to completion, all in one place.
Work Order Management
Create, assign, schedule, and track every job from one board. Nothing gets forgotten and everyone knows what’s next — so more jobs get completed per tech, per day.
Technician Time Tracking
Track labor hours and job progress as work happens — no reconstructing timesheets from memory. Payroll gets accurate and you finally see real productivity.
Equipment & Asset Management
Every machine and unit tracked as its own asset with full service history and maintenance records. When something fails, the whole story is right there.
Parts & Inventory Management
Real-time stock levels with usage tied to every work order. Counts stay accurate, parts get billed instead of eating margin, and you reorder before you run out.
Reporting & Business Insights
Real-time analytics on performance, costs, and efficiency — by job, tech, and asset. Stop guessing at month’s end and start deciding on real numbers.
Built to Connect
Sync financials, inventory, and customer records with the tools you already run — so TrackWorks fits your business instead of forcing you to rebuild it.
Add-on Modules
Add what you need, when you need it
Modules build on the Core to close the loop from quote to cash. Turn them on as you grow — no waiting period, no re-platforming.
Estimates
Build and send estimates from the web or the field with your own pricing and discounts. Track approvals with a full digital audit trail, then convert an approved estimate into a work order or invoice in one click.
Faster close rates, less admin.
Invoicing
Auto-generate branded invoices straight from work orders and estimates, with tax and discounts calculated for you. Track real-time status — draft, sent, paid, overdue — with full per-customer history.
Faster payments, fewer disputes.
Purchase Orders
Create POs from jobs and inventory, tied to work orders and vendors. Track status from request to fulfillment with full purchase and vendor history and clear approval accountability.
Cost control and accurate job costing.
Works anywhere your techs do
A mobile app that works fully offline
Basements, rooftops, warehouses, remote sites — the places your techs work are exactly where signal dies. TrackWorks runs with zero connection: they manage work orders, capture data, log parts and hours, and complete jobs, then everything syncs automatically the moment they’re back online. Productivity never stops and no data is ever lost. Managers get the full picture from a remote dashboard.
Fits your stack
Syncs with the tools you already run
Connect TrackWorks to QuickBooks, Microsoft Dynamics, Equipsoft, and more — keeping financials, inventory, and customer records in real-time sync. Need something custom or an ERP tie-in? Our team has 20+ years of integration experience and can scope it to your setup.
Field-ready hardware
Rugged tablets, preloaded and ready to work
Skip the guesswork on devices. Get IP68 waterproof, MIL-STD-810H rugged Android tablets — GPS, high-capacity battery, dual SIM 4G/5G — preconfigured with TrackWorks and an optional unlimited data plan. Order them with or without the data plan and software, ready to hand your techs on day one.
All the depth. None of the bloat.
The big platforms bury you in features you’ll never use at a price that doesn’t fit. TrackWorks gives you the operational depth to run real service work — without the enterprise cost or the six-month rollout.
Simple for techs to use
If your crew won’t use it, it doesn’t matter how powerful it is. TrackWorks is built to be picked up fast, in the field.
Secure by design
End-to-end encryption, cloud backups, and role-based access so the right people see the right things — and your data stays protected.
Support that shows up
24/7 support by phone, email, and support center — plus onsite or remote training so your team is up and running, not left guessing.
See the whole platform on your own workflow.
A 20-minute demo mapped to how your shop actually runs. No pressure, no credit card.