Core Features (Included in the Base Module)
At TrackWorks, we understand that no two businesses are the same. That’s why we offer powerful, flexible modules that seamlessly integrate with our base software to enhance and streamline your field service operations.
Work Order Tracking
Create, assign, and update work orders in real time. Ensure seamless communication between technicians and managers, reducing delays and improving service delivery.
Robust Reporting & Analytics
Gain insights into job completion rates, technician efficiency, revenue tracking, and more. Make data-driven decisions that enhance profitability.
Technician Time Tracking
Monitor work hours, track productivity, and streamline payroll processing to maximize efficiency.
Equipment Inventory & Service History
Keep detailed records of equipment maintenance, service history, and inventory levels to prevent downtime and unexpected costs.
Expandable Modules
All these modules can be added to our Base Module, which already includes work order management, technician tracking, equipment inventory management, service history, robust reporting, and seamless integration with accounting and inventory software.
 | Estimate Module
Create, manage, and send professional job estimates directly from TrackWorks. The Estimate Module streamlines your proposal process by allowing you to build detailed quotes with labor, materials, and markups — all within a few clicks.
Key Features:
Generate detailed estimates quickly and accurately
Track estimate status (draft, sent, approved, declined)
Convert approved estimates directly into work orders
Centralized recordkeeping for all proposals
Built-in approval workflows and digital signatures
Perfect For: Service-based businesses that need to send fast, professional quotes and close deals faster. | |
 | Purchase Order Module
Simplify and automate your purchasing process with the Purchase Order Module. Manage vendor requests, track supplies, and maintain full visibility of your procurement operations — all from one place.
Key Features:
Create and approve purchase orders instantly
Track supplier information and order statuses
Link purchase orders to specific jobs or work orders
Control spending with role-based approval levels
Attach receipts, invoices, and documentation
Perfect For: Businesses that need structured purchasing oversight and transparency in procurement activities. | |
 | Invoicing Module
Turn your completed jobs into clean, professional invoices automatically. The Invoicing Module helps you bill clients accurately and on time, while keeping your accounting records organized and easy to manage.
Key Features:
Generate invoices directly from work orders or estimates
Track payment status (paid, pending, overdue)
Send branded invoices via email
Manage tax rates, payment terms, and discounts
Sync data with QuickBooks or your accounting platform
Perfect For: Teams looking to streamline billing and reduce manual paperwork. | |
 | Payment Module (Billing)
Collect payments faster and more securely with the Payment Module. Designed to integrate seamlessly with your invoicing process, this module lets your clients pay directly through your branded payment portal.
Key Features:
Accept credit card or ACH payments online
Send automated payment reminders
Track transactions and generate receipts instantly
Real-time payment dashboard
Secure, PCI-compliant processing
Perfect For: Companies that want to improve cash flow, reduce overdue balances, and simplify the payment process for their customers. | |
 | Geo Tracking Module
Gain complete visibility of your field operations with the Geo Tracking Module. Monitor your team’s location, job progress, and route efficiency in real time — all from within your TrackWorks dashboard.
Key Features:
Live GPS tracking of team members and vehicles
View job site locations and travel routes
Location-based job updates and time logs
Historical route and activity reporting
Enhanced accountability and safety
Perfect For: Field service companies and maintenance teams that need to manage mobile crews effectively. | |
 | Customer Portal Module
Empower your clients with a self-service experience through the Customer Portal Module. Allow customers to log in securely to view project updates, job history, estimates, and invoices — all in one place.
Key Features:
Client login with personalized dashboard
View active jobs, past services, and documents
Access and download estimates and invoices
Make payments directly through the portal
Improve transparency and customer satisfaction
Perfect For: Businesses that value customer relationships and want to offer modern, transparent communication tools. |
Rugged Tablets for Field Technicians
TrackWorks offers pre-configured, robust tablets at an affordable price, designed specifically for the demanding conditions of fieldwork. These rugged tablets come loaded with the TrackWorks app, ensuring technicians have everything they need to perform their jobs efficiently. For added convenience, these tablets can be purchased with an unlimited data plan, keeping your technicians connected at all times, no matter where the job takes them.
Seamless Integration with Leading Accounting & Inventory Software
Flawless Compatibility
Our software is designed to integrate with industry-leading accounting and inventory platforms with minimal setup time.
Real-Time Syncing
Instantly update financials, inventory levels, and customer records across all platforms for enhanced accuracy.
Request a Demo
With TrackWorks, you can build a customized, scalable solution that grows with your business. Invest in efficiency today!
Phone
786.723.1192
Address
95 Merrick Way, Suite 365, Coral Gables, FL 33134