Any business that manages field technicians, service orders, and equipment maintenance can benefit from TrackWorks. This includes fleet maintenance teams, HVAC companies, electrical contractors, plumbing services, and facility management businesses.

Getting started is simple! Contact us for a free demo , and our team will guide you through the setup process. You can also purchase pre-configured rugged tablets  with TrackWorks installed, making deployment quick and hassle-free.

TrackWorks automates manual tasks , reduces paperwork, and  provides real-time data to enhance decision-making. Features like technician tracking, automated invoicing, and equipment history help businesses optimize workflow, reduce downtime, and improve service quality.

TrackWorks can be expanded with optional modules designed to streamline your operations and scale with your business needs, including:

• Estimates – Create, send, and approve service estimates quickly and efficiently.
• Invoicing – Generate professional invoices with ease.
• Purchase Orders – Create and manage purchase orders in real time.
• Geo-Tracking – Monitor technician locations in real time for better dispatching and visibility.
• Customer Portal – Give customers secure access to view jobs, estimates, and invoices.
• Billing – Manage billing processes accurately and efficiently.

These modules allow you to customize TrackWorks to fit your workflow as your business grows.

Yes! The TrackWorks mobile app is designed for field technicians to receive work orders, track time, update service records, and generate invoices on the go. Managers can also access dashboards remotely via mobile.

Yes! TrackWorks integrates with popular accounting and inventory management software, ensuring seamless financial and parts tracking.

Yes. The TrackWorks mobile app is designed to work fully offline, allowing technicians to continue managing work orders, capturing data, and completing tasks without an active internet connection. Once the device reconnects to a network, all information is automatically and securely synchronized.

This offline capability is a major advantage for teams working in remote areas, job sites with poor coverage, or situations where connectivity is unreliable—ensuring productivity never stops and no data is ever lost.

Absolutely! Role-based permissions allow you to control who has access to sensitive data, ensuring only authorized personnel can view or modify critical information.

Simply fill out the Request a Demo form on our website or give us a call to schedule a personalized demo session.

Yes. A Track Works license plan is required to use the platform.

The license plan unlocks access to the Core Module, which is included by default and provides the foundational tools needed to run field service operations

Add-On Modules are expandable functional layers that build on the Core Module’s data and workflows.

They introduce additional capabilities such as estimating, invoicing, payments, geo tracking, customer portals, and scheduling coordination.

Track Works is built for collaborative field service teams, not individual use.

The minimum user requirement ensures:

• Proper job coordination
• Real-time operational visibility
• Accurate reporting and accountability
• A connected workflow across teams

Every Track Works license plan includes access to the Core Module, which serves as the operational foundation of the platform.

The Core Module functions as the operating system for your field service business.

The TrackWorks Core Module includes:

• Work Order Management – Create, assign, schedule, and track work orders from start to finish.
• Technician Time Tracking – Accurately monitor labor hours, job progress, and technician productivity.
• Equipment & Asset Management – Maintain complete service histories, maintenance records, and asset details.
• Parts & Inventory Management – Track parts and items in real time, manage stock levels, and associate inventory usage directly with work orders.
• Reporting & Business Insights – Access robust reports to analyze performance, costs, and operational efficiency.
• Seamless Integrations – Connect easily with your existing accounting and inventory systems for a streamlined workflow.

These are features within the Core Module, not separate products.

Yes. License plans are scalable, and additional users can be added as your team grows.

Add-On Modules can be purchased at the same time as your license plan or at any point afterward.

There is no waiting period. Businesses may build their system immediately or expand over time.

No. A license plan and the Core Module are required to use any Add-On Module.

The Core Module is the base. Add-On Modules expand the system.